{"id":12,"date":"2026-05-06T11:07:29","date_gmt":"2026-05-06T02:07:29","guid":{"rendered":"https:\/\/forestside-jp.com\/?page_id=12"},"modified":"2026-05-16T15:29:11","modified_gmt":"2026-05-16T06:29:11","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/forestside-jp.com\/ja\/refund_returns\/","title":{"rendered":"Refund-return"},"content":{"rendered":"<p class=\"wp-block-paragraph\">STILL HERE ALIVE<br>Operated by Forestside Trade&amp;Supply,LLC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns &amp; Exchanges<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All products sold through our store are made-to-order using a Print-on-Demand production process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because each item is produced specifically for each order, we generally do not accept returns or exchanges for customer-related reasons, including but not limited to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Incorrect size selection<br>Change of mind<br>Ordering mistakes<br>Personal preferences<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, we will offer a replacement or refund if:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The item arrives damaged or defective<br>There is a printing\/manufacturing error<br>The wrong item was delivered<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Claims must be submitted within 14 days after delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Damaged or Defective Items<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a replacement or refund, please provide:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your order number<br>Photos clearly showing the issue<br>Date of delivery<br>Description of the problem<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After review, we may offer a replacement, refund, or remake of the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return Shipping Costs<br>If the issue is caused by manufacturing defects or shipping damage, return\/replacement costs will be covered by us.<br>Returns for customer-related reasons are generally not accepted.<br>Order Cancellation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders enter production shortly after purchase. Therefore, cancellations or order modifications may not be possible once the order has been confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">International Shipping &amp; Customs<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forestside Trade&amp;supply operates from Japan and ships internationally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country. These charges are the responsibility of the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Store Name: STILL HERE ALIVE<br>Company Name: Forestside Trade&amp;Supply,LLC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us through the store contact form or support email for any return or refund inquiries.<\/p>","protected":false},"excerpt":{"rendered":"<p>STILL HERE ALIVEOperated by Forestside Trade&amp;Supply,LLC Returns &amp; Exchanges All products sold through our store are made-to-order using a Print-on-Demand production process. Because each item is produced specifically for each order, we generally do not accept returns or exchanges for customer-related reasons, including but not limited to: Incorrect size selectionChange of mindOrdering mistakesPersonal preferences However, we will offer a replacement or refund if: The item arrives damaged or defectiveThere is a printing\/manufacturing errorThe wrong item was delivered Claims must be submitted within 14 days after delivery. Damaged or Defective Items To request a replacement or refund, please provide: Your order numberPhotos clearly showing the issueDate of deliveryDescription of the problem&hellip;&nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":633,"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/pages\/12\/revisions\/633"}],"wp:attachment":[{"href":"https:\/\/forestside-jp.com\/ja\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}